Frequently Asked Questions

We use premium SS 304 stainless steel and 18K gold plating for our anti-tarnish jewelry. For our handmade collections, we utilize high-quality glass and Fimo clay beads. Our imported jewelry line features advanced physical vapor deposition (PVD) anti-tarnish coatings to ensure long-lasting shine, durability, and a hypoallergenic finish.

Shipping takes 3–5 business days for metro cities and 5–10 business days for remote areas across India. All orders are processed within 1–3 business days. Once your order ships, you will receive a tracking link via email and SMS so you can monitor its progress in real-time.

Yes, we offer free pan-India shipping on all orders above ₹2999. Additionally, certain product bundles and promotional offers automatically include free shipping. You can check individual product pages or your cart at checkout for specific details.

We accept returns and issue refunds only for defective items, items damaged during shipping, or if you received the wrong product. Because our jewelry is intricately handmade, you must contact us within 3 days of delivery and provide a mandatory unboxing video to process any return request.

No, our anti-tarnish collection is specifically designed to resist oxidation and rust. We use a base of medical-grade SS 304 stainless steel finished with 18K gold plating. To keep your pieces looking their absolute best, avoid prolonged contact with harsh chemicals, perfumes, and chlorine.

Yes, we offer customization on select handmade beaded bracelet designs. You can choose specific bead colors or add personalized charms. To request a custom piece, simply contact our design team on WhatsApp at +91-9188447677 or email info@tesorosavia.com with your ideas.

Currently, we only ship pan-India and do not offer standard international shipping through our website. However, for specific international inquiries, please contact us at info@tesorosavia.com before placing an order and our team will do our best to manually accommodate your request.

You can track your order using the tracking number sent to you via email and SMS once your package ships. Alternatively, if you are a registered user, you can log into your account on the Tesoro Savia website and check the real-time status under 'My Orders'.

We accept Cash on Delivery (COD) as well as secure prepaid options including UPI, credit/debit cards, net banking, and popular mobile wallets. All digital payments are processed safely through our verified Razorpay and PhonePe gateways.

No, our Disney-inspired bracelets are not officially licensed Disney merchandise. They are artisan-crafted, handmade fashion pieces aesthetically inspired by the color palettes and subtle motifs of beloved classic characters, designed for everyday wear.

To care for your jewelry, gently wipe it with a dry microfiber cloth after wearing to remove sweat, and store it individually in its original pouch. Keep your pieces away from harsh chemicals like hand sanitizers and apply your perfumes before putting your jewelry on.

Yes, we offer discounted wholesale pricing for bulk jewelry orders, including bridal gifting and corporate events. Please reach out to us on WhatsApp at +91-9188447677 or email info@tesorosavia.com with your specific requirements to receive our wholesale catalog.

Yes, our 18K gold-plated SS 304 stainless steel jewelry is completely hypoallergenic. It is free of reactive metals like lead, nickel, and brass, making it 100% safe for women with sensitive skin and preventing green discoloration.

Yes, you can safely wear our anti-tarnish stainless steel jewelry in the shower as it is highly water-resistant. However, avoiding daily exposure to harsh body washes and shampoos will help maximize the lifespan of the 18K gold plating.

Unlike regular artificial jewelry made from cheap brass that oxidizes and tarnishes quickly, Tesoro Savia uses rust-proof SS 304 stainless steel. This ensures our jewelry is durable, water-resistant, and maintains its luxurious 18K gold shine far longer.

Yes, our handmade beaded bracelets are designed for everyday durability. We use high-quality glass and Fimo clay beads strung together with anti-tarnish 18K gold-plated stainless steel hardware, ensuring they can withstand daily college or office wear.

Yes, we offer Cash on Delivery (COD) across most major pin codes in India. You can select the COD option at checkout to pay for your handmade and anti-tarnish jewelry only when it arrives at your doorstep.

Korean style aesthetic jewelry features minimalist, dainty designs like thin layered necklaces and elegant huggie earrings. At Tesoro Savia, we craft these delicate everyday pieces using durable, anti-tarnish materials so they maintain their premium sparkle.

Every Disney-inspired bracelet is securely and beautifully packaged in our premium Tesoro Savia wrapping. The luxurious presentation ensures that your jewelry arrives ready to be gifted for birthdays, anniversaries, or Friendship Day.

No, stainless steel rings will not easily bend out of shape. SS 304 stainless steel is an incredibly strong and rigid metal, making our rings far more durable and scratch-resistant than traditional sterling silver.

You can cancel your order only if it has not yet been processed or shipped. To request an immediate cancellation, please contact our support team on WhatsApp at +91-9188447677 within 12 hours of placing the order.

Tesoro Savia is an online-first luxury affordable jewelry brand based in India. We operate exclusively through our e-commerce website, allowing us to ship our handcrafted and anti-tarnish jewelry directly to customers pan-India.