Frequently Asked Questions

We use premium SS 304 stainless steel and 18K gold plating for our anti-tarnish jewellery. For our handmade collections, we utilize high-quality glass and Fimo clay beads. Our imported jewellery line features advanced physical vapor deposition (PVD) anti-tarnish coatings to ensure long-lasting shine, durability, and a hypoallergenic finish.

Shipping takes 3–5 business days for metro cities and 5–10 business days for remote areas across India. All orders are processed within 1–3 business days. Once your order ships, you will receive a tracking link via email and SMS so you can monitor its progress in real-time.

Yes, we offer free pan-India shipping on all orders above ₹2999. Additionally, certain product bundles and promotional offers automatically include free shipping. You can check individual product pages or your cart at checkout for specific details.

We offer a 7-Day Hassle-Free Exchange & Replacement Guarantee! If you experience size-fit issues, manufacturing defects, or transit damage, simply contact our support team within 7 days of delivery with an unboxing video, and we will promptly send you a hassle-free replacement.

No, our anti-tarnish collection is specifically designed to resist oxidation and rust. We use a base of medical-grade SS 304 stainless steel finished with 18K gold plating. To keep your pieces looking their absolute best, avoid prolonged contact with harsh chemicals, perfumes, and chlorine.

Yes, we offer customization on select handmade beaded bracelet designs. You can choose specific bead colors or add personalized charms. To request a custom piece, simply contact our design team on WhatsApp at +91-9188447677 or email info@tesorosavia.com with your ideas.

Currently, we only ship pan-India and do not offer standard international shipping through our website. However, for specific international inquiries, please contact us at info@tesorosavia.com before placing an order and our team will do our best to manually accommodate your request.

You can track your order using the tracking number sent to you via email and SMS once your package ships. Alternatively, if you are a registered user, you can log into your account on the Tesoro Savia website and check the real-time status under 'My Orders'.

We accept 100% secure prepaid payments including UPI (Google Pay, PhonePe, Paytm), Credit & Debit Cards (Visa, Mastercard, RuPay), NetBanking, and Wallets. All digital transactions are protected with 256-Bit SSL Encryption via official Razorpay and PhonePe gateways.

No, our Princess-inspired bracelets are not officially licensed merchandise. They are artisan-crafted, handmade fashion pieces aesthetically inspired by the color palettes and subtle motifs of beloved classic princess characters, designed for everyday wear.

To care for your jewellery, gently wipe it with a dry microfiber cloth after wearing to remove sweat, and store it individually in its original pouch. Keep your pieces away from harsh chemicals like hand sanitizers and apply your perfumes before putting your jewellery on.

Yes, we offer discounted wholesale pricing for bulk jewellery orders, including bridal gifting and corporate events. Please reach out to us on WhatsApp at +91-9188447677 or email info@tesorosavia.com with your specific requirements to receive our wholesale catalog.

Yes, our 18K gold-plated SS 304 stainless steel jewellery is completely hypoallergenic. It is free of reactive metals like lead, nickel, and brass, making it 100% safe for women with sensitive skin and preventing green discoloration.

Yes, you can safely wear our anti-tarnish stainless steel jewellery in the shower as it is highly water-resistant. However, avoiding daily exposure to harsh body washes and shampoos will help maximize the lifespan of the 18K gold plating.

Unlike regular artificial jewellery made from cheap brass that oxidizes and tarnishes quickly, Tesoro Savia uses rust-proof SS 304 stainless steel. This ensures our jewellery is durable, water-resistant, and maintains its luxurious 18K gold shine far longer.

Yes, our handmade beaded bracelets are designed for everyday durability. We use high-quality glass and Fimo clay beads strung together with anti-tarnish 18K gold-plated stainless steel hardware, ensuring they can withstand daily college or office wear.

No, we do not currently offer Cash on Delivery (COD). We accept secure prepaid payments via Razorpay and PhonePe.

Korean style aesthetic jewellery features minimalist, dainty designs like thin layered necklaces and elegant huggie earrings. At Tesoro Savia, we craft these delicate everyday pieces using durable, anti-tarnish materials so they maintain their premium sparkle.

Every Princess-inspired bracelet is securely and beautifully packaged in our premium Tesoro Savia wrapping. The luxurious presentation ensures that your jewellery arrives ready to be gifted for birthdays, anniversaries, or Friendship Day.

No, stainless steel rings will not easily bend out of shape. SS 304 stainless steel is an incredibly strong and rigid metal, making our rings far more durable and scratch-resistant than traditional sterling silver.

No. Because our jewellery and bracelets are handmade, we do not accept cancellations for a change of mind. We only accept returns or refunds in the case of defects or damage caused by us or during shipping/delivery.

Tesoro Savia is an online-first luxury affordable jewellery brand based in India. We operate exclusively through our e-commerce website, allowing us to ship our handcrafted and anti-tarnish jewellery directly to customers pan-India.